BC88 FAQ — all your questions answered, right here

No, registration on bc88 is completely free. There are no registration fees or hidden charges. You can open an account and explore the platform without making a deposit.

You must be at least 18 years old to register on bc88. Age is verified during identity checks. Account creation is not available to minors.

No. bc88 policy allows only one account per person. Opening multiple accounts may result in all accounts being suspended and balances forfeited.

Verification is recommended right after registration, but it becomes mandatory before making a withdrawal or depositing above a certain amount. You will need a national ID card or passport to complete verification.

First, check your spam folder. Wait a few minutes and try again. If you still haven't received it, click the resend option. If the problem persists, contact bc88 via Live Chat.

The minimum deposit on bc88 varies by payment method. Generally, you can get started with a small amount. Check the deposit page or contact customer support for specifics.

Deposits are credited instantly with most payment methods. Bank transfers may take 1–2 business days. If you experience any issues, contact us via Live Chat.

Withdrawals on bc88 are typically processed within 24 hours. VIP members receive priority processing. KYC verification must be completed before your first withdrawal.

bc88 generally does not charge deposit fees. However, your payment provider may apply a small fee. For applicable withdrawal fees by payment method, check the deposit page.

Wait a few minutes and refresh the page. If it still doesn't appear, note your transaction ID or reference number and contact bc88 via live chat. We'll resolve it promptly.

bc88 generally requires withdrawals to be made through the same method used for the deposit, as part of anti-money laundering measures. In certain circumstances, an alternative withdrawal method may be possible — contact customer support for details.

A wagering requirement means you must place bets totaling a specified multiple of your bonus before you can withdraw it. For example, with a 30x requirement on a BDT 100 bonus, you would need to wager BDT 3,000. Terms vary by bonus.

Yes, most bonuses have an expiry period. Welcome bonuses generally need to be wagered within 7 days, and free spins must be used within 3 days. Any unused bonus will be forfeited once it expires.

Your bc88 profile includes a unique referral code. When a friend or acquaintance registers and deposits using that code, you'll receive a referral bonus. Bonus amounts may vary from time to time.

Yes. Every bonus at bc88 is optional, never automatic. If you do not want a bonus when making a deposit, simply leave that option unselected. You can always play with cash only, no bonus attached.

Yes. Many of bc88's slots and table games have a demo mode where you can play for free. Live Casino games generally do not offer a demo mode. Try the demo first, and place real bets when you're ready.

Yes. All games at bc88 run on Random Number Generator (RNG) technology, ensuring completely random and fair outcomes. Live Casino games are operated by real dealers.

Some Live Casino tables have Bengali-speaking dealers. For more details, Live Casino page or ask our customer support team.

If you get disconnected mid-round, the bc88 system records the result of that round. Once you reconnect, you will be able to see the latest outcome. If you have any concerns, contact customer support.

bc88 offers betting on cricket, football, tennis, basketball, e-sports, and a range of international and local events. Live betting is also available. On the bet page Check for updates.

Log in and go to your profile settings. Under the "Security" section, you will find the two-factor authentication option. Set up 2FA using your mobile number or an authenticator app.

Change your password immediately and contact bc88 customer support. If you want your account temporarily locked, get in touch with us right away. Never share your password with anyone.

To permanently close your account, contact bc88 customer support. Withdraw your balance before closing. You can also opt for self-exclusion as part of responsible gaming.

bc88 will never ask for your password or OTP via email or SMS. Only log in through the official website. If you suspect phishing, contact customer support immediately.

Yes. The bc88 app offers the same full experience as the website — including all games, deposits, withdrawals, bonuses, and customer support — with the added benefits of push notifications and biometric login.

To install on Android, enable "Install from Unknown Sources" in your settings. On iOS, approve the app under Trusted Developer. If you run into issues, check the detailed guide on the download page or contact customer support.

Yes, the bc88 app is completely free to download and install. There are no subscription fees or installation charges.